The Revenue CSM
How to Develop an Entrepreneurial Mindset in Customer Success
Increase Revenue and Develop Your Career in Customer Success
Are you ready to transform your role in Customer Success into a dynamic career filled with opportunities for growth and recognition?
I'm Marija Skobe-Pilley, and I've been where you are now. I've been in Customer Success in various roles, from Project Coordinator to Director of CS and a business owner. Now, I want to help you do the same.
With my help, you’ll not only advance to the next level of your career…you’ll also get a blueprint on how to keep on moving up.
Are You Ready to…
➡ Become a top performer - so you can get better results for your company…including increasing revenue, reputation, and customer outcomes?
➡ Develop a more entrepreneurial mindset and recognise opportunities for revenue growth
➡ Build a ‘magnetic’ personal brand in your company so people naturally want to sponsor you and recommend you for promotions
➡ Land side gigs and other dream opportunities that keep you feeling driven, inspired, and excited about your career?
Great! Keep reading…
Why This Course?
Customer Success is now recognized as a revenue-driven role in a SaaS world.
You need to stand out, become a top performer, and lead with knowledge and conviction. WithThe Revenue CSM, you’ll journey through the essential mindset and skills to thrive and advance your career - while driving growth and revenue in your company.
Private podcast.
Ebook.
Course Overview
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How an Entrepreneurial Mindset Will Grow Your Career in Customer Success
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What Does an Entrepreneurially Minded CS Professional Look Like?
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Developing Commercial Awareness and a Consultative Mindset as a CSM
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Bringing an Entrepreneurial Mindset to Client Meetings
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How to Spot and Follow Up On Commercial Opportunities
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![How to Create Powerful and Data-Driven Customer Success Stories]()
How to Create Powerful and Data-Driven Customer Success Stories
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Developing Your Career Growth Strategy (And Why It's Important)
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![Building a Personal Brand that Aligns with Your Career Goals]()
Building a Personal Brand that Aligns with Your Career Goals
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![Developing an Engaging Personal Brand in Customer Success]()
Developing an Engaging Personal Brand in Customer Success
Who Should Enroll in The Revenue CSM Course?
This course is ideal for anyone in client-facing roles within Customer Experience and Customer Success, from those just starting as CSMs to seasoned professionals. If you're looking to:
Increase your company's revenue and reputation
Become a recognised leader within your industry
Build a magnetic personal brand that attracts career advancement
You’re in the right place!
Special Bonuses and Templates
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Coaching Questions for Clients Checklist
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QBR Meeting Agenda & Outline
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Advocacy Starter Guide
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Personal Metrics Tracker
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Weekly Updates
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Social Media Bio Template
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Pitch Email Template
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About You 'One Sheet'
You’ll Learn How To:
➡ Identify opportunities for revenue growth and retention increase.
➡ Become a trusted business partner who drives tangible impact for your customers.
➡ Position yourself as a thought leader, setting the stage for stimulating career opportunities.
➡ Elevate your visibility within your company and the wider industry, making you the go-to person for Customer Success.
➡ Gain skills to build a powerful network within and outside your company. Learn how to leave a great impression on the people who matter, who to connect with, and the best strategies to maintain these valuable relationships.
➡ Craft compelling, data-driven customer stories that showcase the impact of your product and build raving superfans.
Not Ready Yet?
Do you like what you’re seeing? Are you interested in The Revenue CSM but not quite ready to enrol yet? No worries, we’ve got you covered.
What to do next?
Check out your Training & Development Budget and speak with your manager
Keep on learning with our Podcast and other resources
Get in touch with any questions